For those traveling overseas
When traveling abroad from Japan, a negative certificate is required upon departure depending on the destination country/region.
We issue negative certificates for international travelers.
Please refer to this page for the precautions to be taken when obtaining a negative certificate for overseas travel.
Before go to the store
These are items that you must do on yourself before going to the store for the exam.
If you have not completed these items, you will not be able to take a PCR test.
Determine the date and time of your flight
First, determine your flight date.
Depending on your flight schedule , you will be asked to come to the store on a different date.
Check the validity time of negative certificates for the country
If a negative certificate is required for entry into your country or region, each country or region has its own validity time.
Please make sure to check the validity time of the negative certificate in the country/region you will visit.
We are unable to answer inquiries regarding the validity time in each country, as it is subject to change from moment to moment according to the instructions of the government of each country.
Please contact your embassy or airline for the validity time.
Check the specimen collection method for negative certificates in the country
Depending on the country/region you will be visiting, it may be necessary to collect the specimen by nasopharygeal swab.
Please be sure to check the specimen collection method of negative certificate for the country/region you will visit.
We are unable to answer inquiries regarding the collection method in each country, as it is subject to change from moment to moment according to the instructions of the government of each country.
Please contact your embassy or airline regarding specimen collection method.
If the negative certificate specimen collection method in your country/region is nasopharygeal swab
PCR testing with nasopharygeal swab is only available at the Shin-okubo store.
There are times when nasopharygeal swab testing is not available, so please be sure to contact the Shin-okubo store before using this service.
All other stores only offer saliva sampling. Please understand this beforehand.
We are not responsible or liable for any problems or damages caused by the validity time or the specimen collection method of the negative certificate.
Please be sure to check the latest information on the validity time and specimen collection methods of negative certificates by yourself.
From PCR test to travel
This is the process from PCR test at the store to travel.
personal effects
An original passport is required for issuance of a negative certificate for overseas travel.
Please also have your flight reservation information (a copy of the reservation screen or a screenshot) ready in order to confirm your flight time.
If you use Free PCR test + optional fee, ID card is required.
Please also see here for details. →FAQ
Exam
Please come to the store within the validity time of your negative certificate.
Please allow plenty of time for your visit, as it may take some time due to the busy inspection area or retests.
After you fill out the medical questionnaire, our staff will keep your passport for a moment to confirm the information you have filled out.
Depending on the validity time, an optional fee may be required. Please ask our staff for details.
The fee-based option is only an option to give priority to exam, and no refunds will be made for time delays caused by overcrowded inspection areas or retests.
After exam
Results will be sent to you by e-mail. Please prepare an e-mail address that can receive the results.
Please also see here for details. →FAQ
Certificate issuance
After the result has sent, a negative certificate will also be emailed to you.
Please open the attached pdf file, print it out by yourself, and use it at the airport.
NOTICE: When you receive the negative certificate, please be sure to check the information on the certificate.
We have taken great care in preparing the negative certificate, but in the unlikely event that there is a mistake on the negative certificate, please contact the store where you went.
Simulation
Example: Flight on September 17 at 3:00 p.m., negative certificate valid for 48 hours or less
Negative certificates tested 48 hours before 3:00 p.m. on September 17, i.e., after 3:00 p.m. on September 15, are available.
Please come to the store as soon as possible after 3:00 p.m. on September 15.
Our PCR test may take up to 72 hours. Therefore, a separate optional fee is required.
NOTICE:
We are not responsible or liable for any problems or damages caused by the validity time of the negative certificate or the specimen collection method. Please be sure to check the latest information on the validity time of negative certificates and specimen collection methods by yourself.
The fee-based option is an option that gives priority over normal testing, and no refunds will be made for time delays caused by congestion at the testing center or retests.
Please inquire at each store for information on optional fees and negative test certificates.
If the test result is positive, the test fee and optional fees are non-refundable. Please understand this beforehand. However, the negative certificate fee is refundable as it has not been issued. Please come to the store after the quarantine period is lifted.